cometocapetown.com Reviews

Based on 470 reviews and 469 ratings our customers rate us 9.3/10.

    • 7/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    06 Mar 17 Add public reply

    • 8/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    04 Mar 17 Add public reply

  1. I was pleased with all aspects of booking. The apartment needed some things attending to which were the bi folding doors and also we had cock roaches in the bathroom and bedroom which I know is not your fault but perhaps the owners should be aware of. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    04 Mar 17 Add public reply

  2. Excellent efficient friendly service nothing was too much trouble.From a general enquiry to the booking and endless questions from us Sherri-Lee and her team were magnificent. The owner Jackie was there to greet us and to welcome us and the lovely welcome pack and delivered gift was a lovely touch. We will be back and will definately recommend you tour friends. thank you – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    01 Mar 17 Add public reply

  3. Email communication was very good. We were disappointed in the accommodation though. It was very expensive but did not live up the the expectations and wonderful pictures. We did report some problems and some were dealt with. We could not use the pool which was a massive disappointment. We do not expect loose and missing door handles for the the price we paid – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 7/10 – Overall how would you rate your stay?
    • 7/10 – Would you recommend cometocapetown.com to friends or family?

    27 Feb 17 Add public reply

  4. All you did for us was just perfect. And the house is wonderful. Clean, nice view and in very nice condition. The interior is just like comming to home sweet home. Best reg Paul Sverdrup Sweden – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    24 Feb 17 Add public reply

  5. Good - obviously a bit disappointed that we had to change accommodation but it was OK – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    23 Feb 17 Add public reply

  6. Thank you all. Great place and great job! – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    23 Feb 17 Add public reply

  7. The booking was easy and the lady I dealt with was very friendly. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 7/10 – Overall how would you rate your stay?
    • 7/10 – Would you recommend cometocapetown.com to friends or family?

    23 Feb 17 Add public reply

  8. Superb, easy to deal with and great on site communication – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    22 Feb 17 Add public reply

    • 7/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    22 Feb 17 Add public reply

  9. Satisfactory – How would you describe our performance overall?

    • 5/10 – How easy was it to make a booking?
    • 6/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    21 Feb 17 Add public reply

  10. Spacy, good location! – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    21 Feb 17 Add public reply

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    20 Feb 17 Add public reply

  11. Apart from the suggested improvements the service received was excellent. The whole booking was completed through email and very efficient. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    14 Feb 17 Add public reply

    • Person’s avatar

      Hi Belinda

      Thanks so much for taking the time to fill out our survey.

      Firstly, I'd like to apologise on behalf of Cometocapetown for the incorrect address given on your booking documents. We have now updated our website to ensure this won't happen again. I can only imagine how frustrating that experience was. Humblest apologies!

      With regard to the condition of the property- thank you for your feedback - we have passed it all onto Guest Relations who will ensure the property is kept up to standard.

      All the best and hoping you visit Cape Town again in the future!

      Kindest Regards
      --
      Lauren Sparks

      Raisa Petersen –

  12. Performance very good. Surprised how small the pool was - photos made it look much bigger. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    12 Feb 17 Add public reply

  13. Very efficient and preofessional – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    06 Feb 17 Add public reply

  14. Very well organised & professional . Check in was excellent Rosco was superb – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    05 Feb 17 Add public reply

  15. We had some issues with hot water and response was good – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    02 Feb 17 Add public reply

  16. It was a very pleasant experience dealing with your company and staff Accomdation was excellent Everything I needed to make stay confutable was there Thank you all guys Anthony Cardoso Johannesburg South Africa – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    31 Jan 17 Add public reply

  17. Sherri-Lee and Farzaana are very efficient and friendly - a joy to book a holiday with. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    30 Jan 17 Add public reply

  18. Service was excellent, but accommodation was disappointing. Air conditioning was broken and the pool was very dirty. – How would you describe our performance overall?

    • 7/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 3/10 – How would you rate the quality & comfort of the accommodation?
    • 3/10 – Overall how would you rate your stay?
    • 3/10 – Would you recommend cometocapetown.com to friends or family?

    29 Jan 17 Add public reply

  19. It was the easiest booking process, with friendly staff throughout the process. The check in and check out procedures were also really easy and the property we stayed in was out of this world. I would recommend cometocapetown to anyone looking to stay in Cape Town. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    27 Jan 17 Add public reply

  20. Amazing – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    27 Jan 17 Add public reply

  21. Very efficient, except on our arrival; when we waited 30 minutes to get the keys – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    26 Jan 17 Add public reply

  22. Swimming pool did not get cleaned as promised – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    26 Jan 17 Add public reply

  23. Very good customer service. Problems with property not due to individual apartment but the building s a whole. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 6/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    23 Jan 17 Add public reply

  24. Thanks Lauren, we did have an awesome time in Cape Town. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    17 Jan 17 Add public reply

  25. You were all extremely helpful. A few details were overlooked, but these were soon sorted out. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 6/10 – How would you rate the quality & comfort of the accommodation?
    • 7/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    16 Jan 17 Add public reply

  26. Good performance. Friendly and helpful staff. – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    16 Jan 17 Add public reply

  27. perfect – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    12 Jan 17 Add public reply

  28. Absolutely first class!! Very friendly and efficient support from you all. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    09 Jan 17 Add public reply

  29. Great service! Accommodation was excellent and very central to all key places around cape town. One of the best places we have stayed at. Loved everything about the place. – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    08 Jan 17 Add public reply

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    08 Jan 17 Add public reply

  30. The apartment was lovely, however it was not ready for occupation, the list of things that had not been checked was long and maintenance had obviously not been done. Though most were fixed while we were there, the diswasher was broken on arrival and was never fixed during our 10 day stay. Suggesting that we leave this for the maid to do was unacceptable as this caused the kitchen to be full of insects and smell so I had to do it, not something I expect to do on holiday, especially given the cost of this apartment. – How would you describe our performance overall?

    • 3/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 0/10 – Would you recommend cometocapetown.com to friends or family?

    07 Jan 17 Add public reply

    • Person’s avatar

      Hi Paul

      Thank you very much for your feedback

      I am very sorry that your experience at Driftwood was not the best. I am very saddened that the property was not in top order as we rely on the suppliers, who we source our villas through, to look after them so that they are ready for our guests.

      I personally wish there was more I could have done from my side as the agent, however I did try my best to get the team on your issues ASAP. The one day I called them 4 times to make sure they actually were sending someone there to ensure they could fix as many issues as possible to ensure your stay was the best.

      I will forward your feedback on to the property manager as well as the Director of the company that manages Driftwood, as I am really upset about this and I hope they will come back with with some sort of decent resolution.

      From my side at CometoCapeTown.com, I would like to extend you a 10% discount voucher for any future bookings you make with us - see attached

      Once again, I am truly sorry for all the inconvenience caused
      --
      Sherri-Lee Hartwig

      Raisa Petersen –

  31. Perhaps someone might have contacted us before we left but otherwise everything was perfect. Raisa was always available and helpful. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    07 Jan 17 Add public reply

  32. Overall, the communication was good. Important to me was the location, I wanted to stay in Constantia as we are looking to buy in Cape Town, and are trying different neighbourhoods. The property was not in Constantia as advertised - this was disappointing, and misleading. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 3/10 – How would you rate the quality & comfort of the accommodation?
    • 4/10 – Overall how would you rate your stay?
    • 5/10 – Would you recommend cometocapetown.com to friends or family?

    06 Jan 17 Add public reply

    • Person’s avatar

      Hi Preston,

      Thank you very much for taking time to provide feedback on your stay. We appreciate this and strive to ensure that such feedback is used to better our service and offering in future.

      I sincerely apologise for the misunderstanding with regards to the location of the Villa. It is advertised as being in Constantia as Purcell generally is viewed as part of the Constantia area. I do however understand and appreciate that the villa is located across the area demarcation and as such we will update this on our listings in future. It was not our intention to be misleading in this regard.

      The villa is a self catering establishment and amenities are generally supplied once as a starter pack and may not necessarily be replaced. We will however chat to the property owner and manager regarding cutlery and crockery as well as suggesting the replacement of the dining room table with one that is a bit more spacious.

      Our understanding is that the owner did come through as often as he could to ensure the pool was clean but as the weather was bad and Cape Town is quite windy during this season, this was somewhat difficult to maintain.

      We apologise once again for the inconveniences you faced during the stay and hope you will not be deterred from working with us again. To express our apologies, please find attached a 5% Discount voucher redeemable on your next booking directly with us.

      Kindest regards,

      --
      Merilyn Nyathi

      Raisa Petersen –

  33. Happy with the whole experience! – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    06 Jan 17 Add public reply

  34. I'd have preferred to be informed that another management team would be in charge of my stay. Accomodation was not comfortable as expected. – How would you describe our performance overall?

    • 6/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 5/10 – How would you rate the quality & comfort of the accommodation?
    • 6/10 – Overall how would you rate your stay?
    • 0/10 – Would you recommend cometocapetown.com to friends or family?

    05 Jan 17 Add public reply

  35. Very high – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    05 Jan 17 Add public reply

  36. You dealt with everything in a most professional manner. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    03 Jan 17 Add public reply

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    01 Jan 17 Add public reply

  37. One of the best holidays yet! – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    01 Jan 17 Add public reply

  38. Excellent – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    29 Dec 16 Add public reply

  39. Excellent – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    13 Dec 16 Add public reply

  40. Good, the email confirmation was the wrong address (next door) but Art sorted the problem very well. – How would you describe our performance overall?

    • 6/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    11 Dec 16 Add public reply

  41. Wonderful – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    08 Dec 16 Add public reply

  42. Ecellent, attentive,helpful ,thanks to the team of Cometocapetown.com – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    07 Dec 16 Add public reply

  43. Excellent in every way! – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    04 Dec 16 Add public reply

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    01 Dec 16 Add public reply

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