cometocapetown.com Reviews

Based on 411 reviews and 410 ratings our customers rate us 9.3/10.

  1. Brilliant service from start to finish. We had a lovely holiday and were well looked after. The water shortages were well explained and didn't impact on our holiday at all. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    17 Apr 18 Add public reply

  2. It was great , the place was amazingly beautiful and great staff. Really an awesome place to stay – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    17 Apr 18 Add public reply

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    16 Apr 18 Add public reply

  3. You could not have been more helpful and your response to any queries was dealt with immediately. Thank you. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    14 Apr 18 Add public reply

  4. Very professional and very efficient without being intrusive. All queries answered promptly and additional requests dealt with swiftly. Excellent customer service after our arrival to check everything was ok. Thanks for everything we really enjoyed our stay, just too short! – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?

    13 Apr 18 Add public reply

  5. Excellent with very good customer service and always a speedy response – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    10 Apr 18 Add public reply

  6. Fantastic customer service from Lauren from start to finish. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    09 Apr 18 Add public reply

  7. We. Had a wonderful stay in Capetown made all the better by the way cometocapetown were there to help with any question we had both before and duiring our stay. Our accommodation at the water club just a short walk to the V&A was perfect. Paul our contact was very helpful and accomadating we also had housekeeping come everyday . All in all a fantastic trip can’t wait to go again. Thank you – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    06 Apr 18 Add public reply

  8. From the moment that I started to chat to Lauren, to our checking in and out we were completely satisfied and happy and even on a public holiday being available when the other rental company wasnt there to meet us on checkin, Lauren immediately helped, so overall we are very happy and in future would definetly use them again. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    04 Apr 18 Add public reply

  9. Very friendly and very good support – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    03 Apr 18 Add public reply

    • 8/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    02 Apr 18 Add public reply

  10. Good ,helpful , efficient Too many emails received regarding booking and payment ! – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    29 Mar 18 Add public reply

  11. CometoCapetown was great to work with. There attention to detail was excellent. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    28 Mar 18 Add public reply

  12. Your staff is friendly and helpfhelpful. Keep up the goodwork – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    28 Mar 18 Add public reply

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    28 Mar 18 Add public reply

    • 8/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    27 Mar 18 Add public reply

  13. Fantastic, friendly, fast and professional – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    27 Mar 18 Add public reply

  14. WONDERFUL STAY – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    15 Mar 18 Add public reply

  15. Excellent service, very prompt and professional responses. Always prepared to go an extra mile to make sure that my queries were addresses. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    12 Mar 18 Add public reply

  16. Thanks again for the great support of Sherri-Lee. Booking, provided information about the house and surroundings were just perfect. Also the special requests like extra bed etc. - just great support. Very helpful and great cooperation, especial when it´s getting complicated ;-) Important: she also gave me a good feeling when I had to make the payment. I have seen a lot of issues in Germany and Europe conc. offered houses or appartments, full payment in advance, and finally no object which was effectively there. I also liked the "pre"- information provided by your system, like any other support needed, so and so many days left till the holiday starts etc., that´s really good customer support. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    12 Mar 18 Add public reply

  17. all was perfect.Thank you for the swiming pool. Thank you for the assistance every day, a very nice person.we are very happy of our stay with my family, the house is secure for the childrens. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    11 Mar 18 Add public reply

  18. Excellent overall experience. Cloud House and day activities all met or exceeded expectations. – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    11 Mar 18 Add public reply

  19. Excellent all round experience – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    09 Mar 18 Add public reply

  20. Extremely helpful and friendly service. We felt. very comfortable booking with you. All questions were answered quickly. A great stay with you and we will return! – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    07 Mar 18 Add public reply

  21. We had some problems with the booked house. But the team was really supportive, so we found an alternative, which was really great – How would you describe our performance overall?

    • 7/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    03 Mar 18 Add public reply

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    02 Mar 18 Add public reply

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    01 Mar 18 Add public reply

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    01 Mar 18 Add public reply

  22. After the accommodation that we booked over a year ago fell through because of a major construction project nearby, we were fairly desperate to find something suitable at what was then practically the last minute. Lauren worked diligently with us and overcame many initial barriers to make this booking work. The apartment we booked was spacious, clean, well equipped and exceptionally well located. We were quite happy with it. – How would you describe our performance overall?

    • 5/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    01 Mar 18 Add public reply

  23. The villa was utterly amazing and so comfortable and Jeffrey was fantastic and so helpful. The location is perfect and the outside space is outstanding... so much space and so many loungers and seating areas. We were a family of eight ( four couples ) so the four double rooms were perfect and SO comfortable. I think however I might not have been so happy if i had had to use the twin room which is in a courtyard at the back of the house. Just a small point but something that I don't think was made clear in the info. Apologizes if I missed it. We loved the villa so much that we'd love to return one day. Nicky – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    28 Feb 18 Add public reply

  24. The villa was utterly amazing and so comfortable and Jeffrey was fantastic and so helpful. The location is perfect and the outside space is outstanding... so much space and so many loungers and seating areas. We were a family of eight ( four couples ) so the four double rooms were perfect and SO comfortable. I think however I might not have been so happy if i had had to use the twin room which is in a courtyard at the back of the house. Just a small point but something that I don't think was made clear in the info. Apologizes if I missed it. We loved the villa so much that we'd love to return one day. Nicky – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    28 Feb 18 Add public reply

  25. Excellent, friendly service particularly when first week into our holiday our card was stopped by our bank fir traud prevention making our balance payment a problem! – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    24 Feb 18 Add public reply

  26. Very friendly and efficient – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    24 Feb 18 Add public reply

  27. We stayed 5 nights at Onyx condo which was an amazing condo in the Camps Bay area. The views and the condo itself was amazing. We didn't expect housekeeping but we were fortunate to have the lovey Rose look after us all week long. Thanks Rose and also Tyler for showing us the unit. We HIGHLY recommend this place and you will NOT be disappointed. We loved having our own pool which we enjoyed on the hot afternoons with a glass of wine or cocktail. Also, location, location, location......you cant beat it for access to restaurants, bars and beach! – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    23 Feb 18 Add public reply

  28. Very accommodative and friendly staff even to the cleaning lady who was prepared to clean over the weekend. – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    22 Feb 18 Add public reply

    • 7/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    22 Feb 18 Add public reply

  29. The first time I have used the company and initially I was nervous. However my fears were not warrented and communication & support was there the whole way. An excellent professional service all the way – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    19 Feb 18 Add public reply

  30. Had to deal with quite a few people, which is understandable as everybody deals with different aspects of the service. So things sometimes were slightly confused when I e mailed the wrong person.. But overall nothing to complain about. Once we arrived everybody was very enthusiastic and helpful. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 8/10 – How friendly and helpful were we?
    • 8/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    16 Feb 18 Add public reply

  31. All person i had contact with, were super friendly, quick and helpful!! – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    15 Feb 18 Add public reply

    • 8/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 8/10 – Would you recommend cometocapetown.com to friends or family?

    14 Feb 18 Add public reply

    • 6/10 – How easy was it to make a booking?
    • 7/10 – How friendly and helpful were we?
    • 6/10 – How would you rate the quality & comfort of the accommodation?
    • 7/10 – Overall how would you rate your stay?
    • 7/10 – Would you recommend cometocapetown.com to friends or family?

    13 Feb 18 Add public reply

    • 8/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    08 Feb 18 Add public reply

  32. Great host, friendly and helpful. The Bungalow was amazing. We had a perfect stay and we will come back . – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    04 Feb 18 Add public reply

  33. Accommodation was great and just as described on website, housekeeping was excellent. Only issue was that the pool was not cleaned in the 5 days we stayed there. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    01 Feb 18 Add public reply

  34. Very responsive. Lauren resolved a thorny issue at the start of our booking and it was clear sailing from there. – How would you describe our performance overall?

    • 8/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    30 Jan 18 Add public reply

  35. Simply Excellent, except for the cleaning – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 9/10 – How friendly and helpful were we?
    • 9/10 – How would you rate the quality & comfort of the accommodation?
    • 9/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    27 Jan 18 Add public reply

  36. Sherri was amazing from start to finish I cannot thank her enough. She was always available at the end of a telephone line every time I called from the UK and whilst travelling in South Africa. She was extremely patient and informative throughout the process of finding us a house to rent in Clifton. Her perseverance paid off and we found the dream place to stay – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    24 Jan 18 Add public reply

  37. It is fair to say that we will use you again but ONLY if Nox Rentals are not involved!! You would have received all 10"s except for the fact that there were a few very annoying quality/security issues at 11 The Meadows which Nox Rentals were unable or unwilling to deal with. This is unfortunate considering the wonderfull service we received from Tina, the housekeeper who did all she could to make our stay pleasant. We rated Nox Rentals 2 out of 10 and are waiting for a response from them. – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 6/10 – How would you rate the quality & comfort of the accommodation?
    • 8/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    21 Jan 18 Add public reply

  38. perfect! everyone from come2capetown was very kind and helpful. also our check in and check out went perfect, I highly recommend to book via come2capetown! – How would you describe our performance overall?

    • 10/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 10/10 – How would you rate the quality & comfort of the accommodation?
    • 10/10 – Overall how would you rate your stay?
    • 10/10 – Would you recommend cometocapetown.com to friends or family?

    18 Jan 18 Add public reply

  39. cometocapetown.com staff were really good - very friendly and accommodating. The house was nice but a bit dated, however the views of the ocean and the sunset totally made up for it. There is a lot of space and the house is fully equipped for large numbers. Two key things future visitors should know is that the house is not child friendly (and a gate could not be provided); and you cannot make noise after 10pm so parties or even a braai after 10pm will get you into trouble. – How would you describe our performance overall?

    • 9/10 – How easy was it to make a booking?
    • 10/10 – How friendly and helpful were we?
    • 7/10 – How would you rate the quality & comfort of the accommodation?
    • 7/10 – Overall how would you rate your stay?
    • 9/10 – Would you recommend cometocapetown.com to friends or family?

    17 Jan 18 Add public reply

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